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Announcements

LeasePlan Car Insurance Management


This is to inform you that we have moved the entire Insurance Management Process inhouse and will be directly coordinating with insurance companies - Future Generali, Bajaj Allianz and Tata AIG as our Insurance Partners. This new model will help us extend better service to you. Please note, we are no longer working with SMC Insurance Brokers Pvt Ltd. 

 

While all new insurance policies and renewals will be managed by our new Insurance Partners, we assure you that the existing insurance policies will remain valid and continue to be served by us without any interruption till their expiry.  For any support or clarifications, please call us at 1860 500 5050 or email us at customercare@leaseplan.com

 

Call us on 1860 500 5050 / 1860 419 5050


Contact us on our helpline numbers for a quick, hassle-free resolution and support.


Click here to download Response Times through the car lease cycle - from quotation to delivery, services to end of lease and re-order.


Team 

Contact Details

SalaryPlan Quote Support
Monday - Friday | 9:00am - 5:30pm

 - How to order your SalaryPlan car
 - Quote making queries

1860 500 5050
1860 419 5050
IVR option 2
reachus@salaryplan.co.in

LeasePlan Customer Support
Monday - Saturday | 8:00am - 8:00pm

 - Status of your ordered car
 - Service and delivery queries
 - End of lease queries
 - Insurance claims assistance

1860 500 5050
1860 419 5050
IVR option 1
customercare@leaseplan.com

Insurance Team

Monday - Friday | 9:00am - 5:30pm

 - Insurance related queries

1860 500 5050
1860 419 5050
lpin.insurance@leaseplan.com

LeasePlan Empanelled Dealerships


Please note, going forward LeasePlan will be procuring cars only from its empanelled dealer network. This is to ensure that we can extend better discounts, faster deliveries and superior service experience to you.

 

To check the list of empaneled dealerships in your city, please log in or reach out to SalaryPlan Team at reachus@salaryplan.co.in or call at 1860 500 5050 / 1860 419 5050.

 

Damage Repair & Claim Assistance Helpline 

 

In an unfortunate case of a damage or accident, and if your car insurance has been taken from LeasePlan, you can now call us at 1860 500 5050 / 1860 419 5050 or email us at customercare@leaseplan.com. We will assist you with:

 

- Insurance claim process documentation

- Coordination with insurance company

- Guidance to workshops that provide cashless claim facility

 

Please feel free to avail the service for a smooth, cashless claim as well as damage repair services from LeasePlan’s network of empaneled workshops.

 

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Car repair after flooding: Essential steps for restoration

Car repair after flooding: Essential steps for restoration

25/07/2023

In recent times, the city of Delhi witnessed heavy rainfall leading to widespread flooding, causing havoc for vehicles on the road. Cars submerged in deep water can suffer significant damage, leaving owners in dire need of immediate repair. If your vehicle has been affected by such an unfortunate event, it is crucial to take the right steps to ensure a thorough and effective restoration.

The first and foremost concern when dealing with a flood-damaged car is safety. Do not attempt to start or drive the vehicle as it could lead to further damage or even pose a risk to your well-being. If the water level was substantial, it is essential to disconnect the battery to prevent electrical issues and potential short circuits.

 

Contact a professional towing service to transport your waterlogged car to a trusted mechanic or an authorised service centre. Avoid attempting to drive the car on your own, as floodwater can damage critical components such as the engine, transmission, and brakes.

Once your vehicle reaches the repair facility, a thorough assessment of the damage will be conducted. This examination typically includes inspecting the engine, drivetrain, suspension, electrical systems, and interior components. Trained technicians will identify the areas affected and provide a detailed report of the necessary repairs.

Floodwater often contaminates crucial fluids such as engine oil, transmission fluid, brake fluid, and coolant. To prevent long-term damage, it is vital to drain and replace these fluids, followed by a thorough flush of the affected systems. This step helps eliminate any lingering contaminants and ensures the smooth functioning of your vehicle's vital components.

 

The electrical system is highly vulnerable to water damage. Specialised technicians will meticulously inspect the wiring, connectors, fuse boxes, and electronic modules to identify any issues caused by the flooding. Damaged components will be repaired or replaced as necessary to restore the electrical system to its optimal condition.

After removing and repairing damaged parts, the car will undergo a thorough cleaning and drying process. This step includes removing any debris, mud, or silt from the interior and exterior of the vehicle. Special attention will be given to the carpets, upholstery, and ventilation system, as these areas tend to retain moisture and foster Mold growth if not adequately addressed.

 

Repairing a car that has been through deep water or flooding requires prompt action and expert assistance. By prioritising safety, promptly seeking professional help, and following the necessary repair steps, you can increase the chances of a successful restoration and regain the functionality and reliability of your vehicle. Remember, acting swiftly is crucial to minimise the long-term effects of water damage.